Things to know
for your stay at the Eibsee-Hotel
Information for your booking
Rates:Â With pleasure we will create your non-bindung offer.Â
General Terms and Conditions:You can find the General Terms and Conditions here: General Terms and Conditions
Local tax: The local tourist tax is billed separately. In Grainau, the local tax is € 3,50 per person (from age 16) and night. The days of arrival and departure are counted as one day. Children ages 6-15.9 pay € 1,50 per night. You will receive the Grainau Guest Card in return for the tourist tax for Grainau.
Vacationing with your dog: Dogs are only allowed in the Zugspitze double room category at the generally valid rates on request and exclusively with a written reservation. Limited availability - no other pets are permitted. Only one dog is permitted per room. Dogs are generally not permitted in our restaurants, bars, on the terraces, in the conference rooms, on the beach or in the seeSPA. Thank you very much for your understanding. Please be considerate of other guests and keep your dog on a leash on the hotel grounds and in the immediate surroundings. You can help us ensure that your room will be cleaned daily by informing our housekeeper or the front desk when the cleaning staff can enter your room. For security reasons, our staff will not enter your room if your dog is inside the room alone. We charge € 20 per day for your dog. In addition, each room with a dog will be charged a cleaning fee of € 75 per stay.
Bank details: Eibsee Hotel GmbH, BIC-/SWIFT-Code: BYLADEM1WHM, IBAN: DE84 7035 0000 0011 4557 22, Name of bank: Sparkasse Oberland
Room reservations: We regret that we cannot reserve a specific room number at the Eibsee hotel. However, we will do our best to accommodate your wishes.
Board: Rates include our EIBSEE¾board and other Included Services. If you book a room without afternoon snack and dinner, the daily rate will be less € 20 per adult, € 7,50 per child between 3 and 5 years and € 10,00 for children between 10 and 17 years.
Rates for children: Ages 0 - 2 free of charge, ages 3 - 5 € 32,50 ages 6 - 9 € 42,50 and ages 10 - 14 € 60,- with 2 adults paying the full price or one adult paying the full price for a double room for single use. Ages 15 and older € 80,- with 2 adults paying the full price.
For families: Family rooms and suites.
Single room: In addition to the single rooms, all double rooms can be booked as a single room with a discount of € 42,50 per night on the doubleroom price on request and depending on availability.
Payment / means of payment: Please note that we prefer cash when you pay your bill at departure. However, you can also pay by credit card (American Express, Diners Club, Eurocard, MasterCard, Visa) and electronic cash. Sorry, but we do not take checks.
Cancellation policy: The following terms of cancellation will apply if you are unable to begin your vacation or forced to cancel the vacation you have booked:
- No cancellation fee until 4 weeks before the scheduled arrival
- 40% of the booked package until 2 weeks before the scheduled arrival
- 70% of the booked package from 2 weeks until the scheduled arrival
- 70% of the booked package for the nights not used in case of late arrival or early departure
Travel cancellation insurance: We recommend that you take out travel cancellation insurance.
Information for your vacation at the Eibsee Hotel
Hotel & arrival
Exclusivity: We want our hotel guests to feel comfortable during their stay at the Eibsee Hotel and its facilities - for that reason, the restaurants, wellness area, hotel beach, etc. are exclusively reserved for our hotel guests.
How to find us: You can reach us comfortably by car, train, bus or plane. Information for your journey
Front desk: Our front desk is manned 24/7.
Check-in: Check-in time starts at 3 p.m. on your day of arrival.
Check-out: On your day of departure, we ask you to check out of your room by 11 a.m. If you wish to depart later, please make arrangements with the front desk.
Parking: You can park your car free of charge in our parking lot reserved for hotel guests only. When you arrive, you will receive a parking ticket at the front desk, which you can use to drive in and out as often as you please during your stay. We kindly ask you not to park in the hotel driveway.
Charging station: We have four Type 2 charging points for electric vehicles in the hotel parking lot. This service is for you as a guest of our hotel free of charge.
Smoke detectors: Every room has a smoke detector.
Included Services: We have listed the extensive Eibsee Included Services separately for you. Go to Included Services
Dress code: We kindly request elegant sporty attire in all public areas such as restaurants, bars, terraces, lobbies, etc. and semi-formal attire on Christmas Eve and New Year's Eve.
W-Lan / WiFi: Internet connection via W-Lan / WiFi is available free of charge throughout the hotel.
Smoking The Eibsee Hotel is a non-smoking hotel, so that smoking is not permitted anywhere indoors.
Sustainability: Electricity - e.g. for the two charging stations of the electric filling stations - is generated by our own hydroelectric power station.
Hotel Shop: You will find beautiful decor articles and accessories in our Hotel Shop. Open from 8 a.m. to 8 p.m. In our shop in the nearby valley station of the Cable car Zugspitze, you will also find the Eibsee Green Wear Selection, gloves, glasses, caps and many other accessories.Â
Special events: We will be happy to provide you with advice for your wedding, family celebration or company event. Weddings  Other special events
Conferences & meetings: We offer 5 conference rooms for conferences with 15 to 20 persons each. More about conferences & meetings
Indulgence
EIBSEEÂľPension:Â Gourmet breakfast, afternoon snack and multi-course dinner. More about indulgence
Restaurants: Both of our restaurants - "Das Restaurant" with the lake terrace and the "Taverne" specialty restaurant - are exclusively for hotel guests.
Breakfast: At "Das Restaurant" from 7 a.m. to 10:30 a.m. – and on the lakeside patio as of 8 a.m. in nice weather.
Afternoon snack: At "Das Restaurant" from 3 p.m. to 4:30 p.m. – and on the lakeside patio in nice weather.
Dinner: 5-course dinner varying daily with a choice of salads, diverse starters, soup, a selection of entrees to choose from and desserts at "Das Restaurant" (6 p.m. to 9 p.m.). Instead, guests can also order from the menu in the "Taverne" specialty restaurant (6 p.m. to 10 p.m. Tuesday - Saturday, plus Sundays irregularly in high summer). Guests with the EIBSEE¾Pension can dine in the "Taverne" at no extra charge, with the exception of individual items on the menu that are subject to a surcharge.
Lunchtime: A small lunch menu in "Das Restaurant"
Afternoon: Selection of homemade cake.
Wines: Over 50 items on the wine list.
Kaminbar & Lounge: English-style bar. Opens 6 p.m. daily . Includes a comfy lounge with a fireplace where guests can read the paper and have a cup of coffee or tea in the daytime. Sky TV sports events shown in the Kaminbar.
Sundowner Bar: Enjoy the evening atmosphere on the sundeck right on the lake - below the patio of the restaurant. Opens 5 p.m. daily. For hotel guests only.
Minibar: The minibar in the room is checked and refilled daily. Any beverages removed are automatically charged to your room. The refrigerator is intended exclusively for these drinks; please do not store any food inside.
Beach Hut: You can buy refreshing drinks and ice lollies / popsicles at our Beach Hut in the summertime.
Packed lunches: We will be glad to prepare a packed lunch for you (currently valid price) if you go on a hike or plan any other activities outside the hotel. Please inform the restaurant or the front desk well enough in advance.
Wellness
seeSPA:
- Eibseeblick indoor pool
- Swiss Pine Sauna 65°C (149 °F), Kelo Lake Sauna 95°C (203 °F) with a lake view, Steam Bath 45°C (113 °F), infrared cabins
- Chill-out area with a lake view in the Panoramic Boat House
- Outdoor sunbathing areas on the Sundeck, the Eibsee Beach and in the Rock Garden
Massages:
- Relaxing massages on request. Massages
Activities
- Location: Right on Lake Eibsee. The Cable car Zugspitze and cogwheel train are just a few minutes’ walk from the hotel. Timetables and tickets are available at our front desk. The Cable car Zugspitze is 200 m (656 ft.) away and the cogwheel train is 250 m (820 ft.) away. More about the location
- Active recreation: Canoeing, stand-up paddling, swimming, hiking, trail running, mountain biking, rock climbing, skiing, cross-country skiing, ice-skating, sledding, among others. Zugspitze & Eibsee
- Aquatic sports: Kayaks, canoes and stand-up paddle boards (SUPs) available free of charge at the hotel. Active recreation on Lake Eibsee
- Boat trips: Weekly evening boat trips in the summer exclusively for our hotel guests. You can also rent a row boat or pedal boat or go on a round trip on Lake Eibsee from the beginning of May to mid-September (for a fee) at the docks next to the Eibsee Pavilion lake restaurant. Active recreation on Lake Eibsee
- Golf: 4 golf courses in the surrounding area Zugspitze &Â Eibsee
- Fishing: Exclusively available to our hotel guests. Fishing
- Fitness room:Â for strength training and cardio fitness. Opening hours 7 a.m. to 9 p.m.
- Ski shuttle for our guests to the Garmisch Classic ski area and to the Zugspitze only 200 m (656 ft.) from the hotel, ski room in the hotel, ski pass service at the front desk, collaboration with our partner rental shop, Skiverleih Zugspitze.
- Hiking backpacks, hiking poles and umbrellas for rent free of charge. Mountain bikes, electric bikes and kids’ bikes available (for a fee) from May to October. Snowshoes and sleds for rent free of charge in the winter. Subject to availability.
- Attractions: Zugspitze peak (right next to the hotel), Garmisch-Partenkirchen, Neuschwanstein Castle, FĂĽssen, Innsbruck, Oberammergau, Murnau
- For families: Small playground for children at the hotel. We also have an adventure playground with a swing, climbing tower, tractor and pedal boat at the Eibsee Alm lodge - the alpine lodge is only a leisurely 5 to 10 minute walk away. A free children's program, 2 - 3 times per week at Christmas, Fasching (Mardi Gras) and Easter. Many special experiences for families at Lake Eibsee. Family vacations
- Christmas & New Year's Eve: The hotel’s program of recreational activities. Read more
- Grainau Guest Card: You will receive the Grainau Guest Card as part of the local tax. Read more
Other services
Sockets & chargers: A selection of international socket adapters and chargers is available on loan from the front desk.
Blankets & pillows:
- Please let the staff at the front desk know if you would like additional blankets and pillows. Articles for allergy sufferers are also available on request.
- Our “pillow menu” offers the following selection: neck support pillows, neck rolls, spelt pillows and cherry stone pillows.
Sewing services: We will be happy to help you with minor sewing jobs. If any major repairs are needed, we will be glad to bring your garment to a tailors in Garmisch-Partenkirchen. Please note that this may take a few days. You will find a sewing kit in the closet in your room for minor sewing jobs.
Laundry service: You can drop off any garments that need to be washed and / or ironed at the front desk by 9 a.m. They will be returned to you the same day. Laundry that only needs to be ironed will be returned within one hour. If you request dry cleaning, the laundry will be sent to an off-site cleaners and delivered to your room within 24 hours. We charge an additional flat rate of € 30 for pick-up and delivery service. Please note that this service is not available on weekends and public holidays.
Shoe shine: Shoe shine stands are located on the 1st, 2nd and 3rd floors in front of the elevators. You will find a shoe shine glove in the closet in your room.
Further information
If you have any questions about your vacation at the Eibsee Hotel, please do not hesitate to contact us. You can reach us by phone at +49 8821 98 81 0 or by e-mail at info@eibsee-hotel.de