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Things to know

for your stay at the Eibsee Hotel

Prices: We will be pleased to send you your non-binding offer by e-mail.

Hotel brochure: We will be happy to send it to you by post - just let us know your address.

Tourist tax: Local tourist tax will be charged separately. A local tax of €3.50 per person (from age 16) per night is charged in Grainau. Arrival and departure days are counted as one day. Children from 6 to 15.9 pay €1.50 per night. When you pay the local Grainau tourist tax, you receive the Grainau guest card.

Holidaying with dogs: Dogs are allowed on request and only with written reservation at the generally applicable rates, only in the rooms on the ground floor. Limited to dogs – other pets are not allowed. Only one dog is allowed per room. Dogs are not allowed in the restaurants, bars, on the terraces, in the conference rooms, on the beach or in the seeSPA. Thank you for your understanding! We are sure you won’t find it a problem to keep your dog on a leash in the hotel, in the adjacent grounds and in the immediate vicinity of the hotel. The other guests will thank you for this. So that we can clean your room daily, please let the reception know if you are leaving the hotel for a longer period - thank you. For safety reasons, our staff will not enter your room if your dog is alone in it. We charge €20 per day for your dog. In addition, we charge a flat rate of €75 for the final cleaning of the room.

Bank details: Eibsee Hotel GmbH, BIC/SWIFT code: BYLADEM1WHM, IBAN: DE50 7035 1030 0011 4557 22, Bank name: Sparkasse Oberland

Room reservations: Unfortunately, we are unable to confirm a specific room number at the Eibsee Hotel. But we try to take your wishes into account.

Board: Prices include our Eibsee ¾ board and other inclusive services. Until 12 noon you can cancel the afternoon snack and dinner, the daily price is reduced by €30 per adult, €9.50 per child aged 3-9 and €12,50 per child aged 10-17.

Child prices: 0-2 years free of charge, 3-5 years €42, 6-9 years €52.50, 10-14 years €71.50, 15-17 years € 92 with 2 full payers or one full payer per double room for single use.

For families: Family rooms and suites. Rooms & prices

Single room: In addition to the single rooms, all double rooms can be booked for single use on request and subject to availability. We are pleased to grant you a discount of € 63.50 per day on the double room price.

Payment / Means of payment: Upon departure, we would prefer you to settle your bill in cash. But, of course, you can also pay by credit card (American Express, Diners Club, Eurocard, Mastercard, Visa) and electronic cash. Cheques are not accepted.

Cancellation conditions: If you are unable to take your booked holiday and have to cancel it, the following cancellation conditions apply (except from 22 December to 2 January):

  • free of charge up to 2 weeks before arrival
  • 70% of the booked package 2 weeks before arrival
  • 70% of the booked package for unused nights in case of late arrival or early departure

Travel cancellation insurance: We recommend that you take out travel cancellation insurance.

Exclusivity: For the benefit of our hotel guests, the Eibsee Hotel complex is reserved exclusively for our hotel guests.

Directions: Travel conveniently to us by car, train, bus or plane. Information about your arrival

Reception: Our reception is open 24 hours a day.

Check-in: On the day of arrival, your room is ready for occupancy from 3:00 pm.

Check-out: On the day of departure, we ask you to vacate the room by 11:00 am. If you wish to depart later, please arrange this with reception.

Parking: You can park for free in our car park, which is reserved for hotel guests only. You can enter using your room card - when leaving please approach the exit barrier slowly. We kindly ask you not to park in the hotel drive.

E-charging station: In our hotel car park, there are 4 charging points for electric vehicles with type 2 charging connection, billing is by credit card directly via the provider.

Dress code: Please wear smart casual clothing in all public areas such as restaurants, bars, terraces, lobby etc., and festive evening wear on Christmas Eve and New Year's Eve.

Smoke detectors: Smoke detectors are fitted in all rooms.

Wi-Fi: Internet connection via Wi-Fi is available free of charge throughout the hotel.

Smoking: The Eibsee Hotel is a non-smoking hotel, so smoking is not permitted in any enclosed spaces.

Sustainability: Electricity – e.g. for the two charging stations at the electric filling stations – is generated by our own hydroelectric power plant.

Celebrations: We are happy to advise you on weddings, family parties and company celebrations. Other events

Meetings: We offer 5 meeting rooms, each accommodating 15 to 20 people. More about meetings

Inclusive services: We have listed the extensive Eibsee inclusive servicesseparately for you. Inclusive services

Local ingredients: We label products from the region with our "Guaranteed regional" seal. The R65 seal

Restaurants: In our restaurants you can enjoy breakfast, afternoon snack and evening menu:

- Breakfast buffet with smoothie bowl corner and show kitchen
- Afternoon snack buffet with salads, hearty soups and sweet treats
- Daily changing dinner in our buffet world with live cooking
- Taverne, the restaurant for steak lovers

Fireplace bar & lounge: English-style hotel bar. With lounge for reading the newspaper and drinking coffee during the day.

Sundowner Bar: Enjoy the evening atmosphere on the sun deck directly on the lake.

Packed lunch: If you would like food for your hike or an appointment outside the hotel, we will be happy to prepare a packed lunch for you (at the currently valid rates). Please let the restaurant or reception know in good time.

Beach hut: During the summer months you will find refreshing drinks and ice lollies in our beach hut on the Eibsee beach.

seeSPA:

  • “Eibseeblick” indoor pool
  • Swiss stone pine sauna 65°C, Kelo lake sauna 95°C with lake view, steam bath 45°C, infrared cabins
  • Panorama boathouse relaxation room with lake view
  • Outdoor sunbathing areas: sun deck, Eibsee beach and rock garden.

Wellness

Massages: Relaxing massages on request. Massages

  • Location: Right on the Eibsee. The Zugspitzbahn cable cars are within walking distance of the hotel. The timetables and tickets are available at our reception. 200 m to the Zugspitze cable car, 250 m to the cog railway. More about the location
  • Possible activities: Canoeing, stand-up paddling, swimming, hiking, trail running, mountain biking, rock climbing, skiing, cross-country skiing, ice skating, tobogganing Zugspitze & Eibsee
  • Water sports: Kayaks, canoes and stand-up paddle boards free of charge at the hotel beach Active at the Eibsee
  • Boat trips: Weekly round trip on the historic vintage boat "Reserl" in summer exclusively for hotel guests. Otherwise rowing and pedal boat hire and round trips on Lake Eibsee from the beginning of May to mid-September (for a fee) at the jetties next to the "Eibsee-Pavillon" lakeside restaurant. Active at the Eibsee
  • Golf: 4 golf courses nearby Zugspitze & Eibsee
  • Fishing: Reserved for hotel guests only. Fishing
  • Gym for strength and cardio training. Open 24 hours a day
  • Grainau guest card: You will receive the Grainau guest card when you pay the tourist tax. Find out more
  • Ski shuttle for our guests to the Garmisch Classic ski area and the Zugspitze cable car 200 m away, Ski room with ski boot warmers in the hotel, ski ticket service at reception, cooperation with the Zugspitze ski rental
  • Free loan of hiking backpacks, hiking poles and umbrellas. Mountain bikes, e-bikes (all year), children's bikes and Vespas (for a fee) from May to October. Rental of snowshoes and toboggans free of charge in winter. Subject to availability.
  • Day trips: Zugspitze (directly at the hotel), Garmisch-Partenkirchen, Neuschwanstein Castle, Füssen, Innsbruck, Oberammergau, Murnau
  • For families: Small playground for children at the hotel. In addition, adventure playground with swing, climbing tower, tractor and pedal boat at the “Eibsee-Alm” – the mountain inn is an easy 5-10 minute walk. At Christmas, carnival week and Easter, a free children's programme 2-3x per week. Lots of adventures for families at the Eibsee. kidsCLUB from 8 am - 8 pm. Family holidays
  • Christmas & New Year's Eve: Active programme arranged by the hotel.

Outlets & chargers: A selection of international socket adapters and chargers can be borrowed from reception.

Blankets & pillows:

  • Please let our reception staff know if you would like additional blankets and pillows.
  • Our pillow menu offers the following choices for a small cleaning fee: Neck support pillow, neck roll, spelt pillow and cherry stone pillow.
  • From the Austrian company “Himmel Grün Natur”, we also offer the following pillows for a cleaning fee: Relaxation pillow – soft millet shells and exquisite wild herbs (hops, balm, lavender etc.). Rose scented pillow – soft millet shells and fragrant rose petals provide soothing relief for headaches and migraines. Spelt mountain hay pillow – wild mountain hay from over 1,000 m in the Bregenz Forest. Pine spelt pillow – reduces heart rate and encourages sleep.

Sewing service: We are happy to help you with small sewing jobs. For major repairs, we can take your clothing to a tailor in Garmisch-Partenkirchen. Please note that this may take a few days. For smaller sewing jobs, you will find a sewing kit in the cupboard in your room.

Laundry service: Please drop off clothing to be washed and/or ironed at reception by 9.00 am. You will receive them back the same day. Laundry that is only to be ironed will be returned within one hour. If dry cleaning is required, your clothes will be cleaned by an external service and delivered to your room within 24 hours. We charge an additional flat rate of €30 for delivery to and from the cleaning service. Please note that this service is not available at weekends or on public holidays.

Shoe shining: Our shoe shine machines can be found on the 1st, 2nd and 3rd floors in front of the elevators. A shoe shine glove is provided in the cupboard in your room.

Further information

If you have any questions about your holiday at the Eibsee Hotel, please feel free to contact us. You can reach us by phone at +49 8821 98 81 0 or by e-mail at info@eibsee-hotel.de

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Eibsee Hotel

Am Eibsee 1-3

82491 Grainau
Garmisch-Partenkirchen
Germany

+49 8821 98 81 0
info@eibsee-hotel.de

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